FAQS

The Answers You Need

HOW DO I FIGURE OUT SIZING FOR PLUEYS?

Adult Plueys come in European sizes. We have the equivalent US sizes, but it's best to check out the the heel-to-toe CM length found in the size chart found in the product pages.

WHAT IF I'M A HALF-SIZE?

Plueys and Ready for Rain rainboots don't come in half-sizes. We recommend that you go a size up since you'll still be wearing socks. Wellies are actually supposed to be worn a little loose. They're also cuter that way!

DO I NEED TO WEAR SOCKS WITH THE RAINBOOTS?

Plueys are lined with cotton but we suggest you still wear socks with them for maximum comfort. We like knee-length socks best, but any pair of socks are fine just as long as you have them on!


When do I wear my Plueys/ Ready for Rain rain boots? Rain boots like Plueys are best for keeping your feet dry and protected from nasty puddles when braving the streets during thunderstorms. Pack your regular shoes in your bag and wear your Plueys as you make your way to the office or school on a particularly wet day.

HOW DO I CARE FOR MY BOOTS?

Wipe them clean after each use if possible. Wash the outsides from time to time with sponge and warm soap water. Avoid using a rough brush and the use of solvent detergents. Always dry at room temperature and avoid prolonged exposure to direct sunlight which may contribute to drying out and stiffening of materials (http://www.rubberboots.com)

WHY ARE MY RAINBOOTS TURNING GREY?

The surface of rubber boots is finished with silicone and lacquer during manufacture. However, silicone can be decomposed and can wash away relatively easily if the rubber boots are heavily used or constantly exposed to direct sunlight. In such situation, the rubber boots' surface is particularly vulnerable to UV radiation, which will cause the surface to become grey or even worse, perish. It helps to apply silicone rubber conditioner on your rubber boots, which will not only avert the fading, but also maintain the elasticity of the rubber boots. (http://www.rubberboots.com) There are various brands of silicone rubber conditioner available in your local hardware or home/office store.

WHAT IF THE BOOTS DON'T FIT ME?

We accept full returns and exchanges within 30 days of purchase. You only need to pay for the shipping return to our warehouse.